Dear leaders

Here are 4 concrete elements, like an airplane pilot checklist, to make the work of your employees and yours effective.

1. Define specific moments of communication

• Establish short and regular meetings with your remote collaborators. For example, a 30-minute daily break;
• If you have to have a chance exchange with an employee, make sure that the employee is in good conditions to participate in this exchange.

2. Use the right means of communication

• Choose hot channels: video, telephone;
• Avoid email, unless you have a simple message (a few lines);
• Use shared media (e.g. Google Doc) to limit the risk of misunderstanding.

3. Have adapted communication

• Adopt a caring and warm state of mind, engage in a real dialogue;
• Be clear, concise, transparent, and factual in your oral and written communication;
• Build an agenda with those present at the start of each meeting.

4. Optimize remote work

• Jointly define rules for organizing telework
• Support remote workers in the technical installation of teleworking;
• Structure communication and content. For example by opening a Drive.